Frequently asked questions

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What's Earnd all about?


We’re a technology company that gives you access to your earned, but previously unpaid, income on-demand. We want to change the way pay is thought about and support the 70% of workers who suffer from financial stress each year.

How do I join Earnd?

We partner with a large number of forward-thinking employers. If you would like access to your pay on-demand, get in touch with us. We'll do our best to talk to your employer about Earnd.

How does Earnd impact my tax?

Earnd provides you with access to your net-after-tax pay, so there are no tax implications. Chat to us if you have any concerns and we can answer your questions.

How does Earnd affect my income?

Earnd doesn't impact your income or income level. We give you access to a portion of your earned net income before the day you get paid.

How do I get started?

Getting started is as simple as downloading our app from the Google Play Store or App Store and following the instructions to register. If your company has partnered with Earnd, you'll be able to easily sign-up and use Earnd's money tools.

What should I do if I can't find my employer?

First check your employer has partnered with Earnd. Next check you've entered your details correctly - make sure your name matches the name on your ID. Haven't found your answer? Reach out to us.

Why do I need to provide extra ID?

For your security and so we can confirm your details with your employer, we may need extra ID such as a drivers license.

Is Earnd safe to use?

Yes. We use bank-level encryption technology to make sure our users' data is protected 24/7.

Can I receive my full pay through Earnd?

You'll be able to access a portion of your earned income through Earnd. Your employer will agree on this limit with us.

Why is the amount I can withdraw limited?

We limit the amount you can withdraw to ensure we're supporting responsible financial behaviour.

How long does it take to get my Earnd income?

Earnd's technology is almost instant - payments will arrive in most major bank accounts within minutes.

How does Earnd get repaid?

Earnd integrates with your payroll so withdrawals are deducted automatically from your final pay before it's paid to you.

How does Earnd make money?

We work with your employer to offer you this benefit, so your employer will cover the cost of Earnd for you.

How will Earnd withdrawals appear on my bank statement?

Earnd withdrawals will appear on your bank statement with the reference 'Earnd Pay!'.

How does Earnd appear on my payslip?

Earnd will appear as a normal deduction with its own deduction code 'Earnd'.